This post is for all the idiots out there who do not know how to make or answer a call. Today I will shed some light for you and educate you on how to be a courteous and not so imbecilic person-on the phone, of course.
Lesson 1: Introduction
Upon answering the ringing phone, answer with a salutation, appropriate to the timing of the day. For example: Good morning, good evening, hello.... etc etc...
Situation 1:
kring kring...
Answerer: Hello?
Situation 2:
kring kring...
Answerer: Good evening?
Get the picture?
*Note: Never answer the call with 'good night'.
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Lesson 2: Whoissit?
It is natural for the Answerer to know who the Caller is, so....
YOU CALLERS JUST STATE YOUR FRIGGIN' NAME. DON'T YOU EVER EVER EVER EVER DARE ASK THE ANSWERER WHO HE/SHE IS. OKAY?
phew*
Now that that is settled, let me give you some situations...
Situation 1
Answerer: Hello?
Caller: Hello. Who is this?
The above conversation is NOT COOL! NOT COOL, GOT IT?
How the conversation should be:-
Situation 1 (The Proper Version)
Anwerer: Hello?
Caller: Hello.
Answerer: Who is this please?
Caller: My name is Educated Caller.
Anwerer: Blimey, my name is Educated Answerer.
Caller: Jolly good, ol' fella!
The above conversation is more or less the way it should be in reality. You may, of course have a different name.
There is however one situation where you should be able to avoid the name giving game. That is if the purpose of the call is to find out about a person who called you but you have no idea who is the person.
Situation C0mplicated:
Answerer: Hello?
Caller: Hello.
Answerer: Who is this, please?
Caller: I received a call from this number a couple of hours ago and I would like to know who called me. Who owns this number please?
That is the only situation where you shouldn't reveal your identity first, if you are the caller. There are probably a host of other situations like a complicated, dramatic, life or death situation but my temporary lack of creativity prohibits me from being specific.
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Lesson 3: The Main Content
This portion of your conversation entails the purpose of your call. It may be:
- an informative call
- a nagging call
-an angry call
-a flirty call
-a social call
The point is, whatever it is, it is up to you.
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Lesson 4: The Conclusion
Many people like to finish the call with a grunt or absolutely no indication that the call has ended. This is very unprofessional, rude even. The next situations will give you an example of what it
sounds like:
Rude Situation 1:
Caller: Alright dude, bye.
Answerer: *grunt*
click.
Rude Situation 2:
Caller: Alright dude, bye.
click.
That's not very nice, is it? Be courteous, try some of the following examples:
Better Situation 1:
Caller: Alright dude, bye.
Answerer: Bye dude.
click.
Better Situation 2:
Caller: Alright dude, bye.
Answerer: Goodbye, Mr Watson.
click.
Better Situation 3:
Caller: Alright dude, bye.
Answerer: No, don't leave me, please don't, I can't be alone, I can't. I'll die... please... please... he's coming, the boogeyman, he's coming!
click.
Answerer: Dude? Dude? DUDEEEEEEEEEEEEEEEEEEEEEEEEE!!!!!!!!!!!!!
Okay, perhaps not the last, but the two previous ones were just fine.
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Now that you're educated, I hope you make this a practice in life, so that you will not be a pain in the buttocks for people like me.
Thank you.